Last Updated: August 19, 2025
Acceptance of Terms
By engaging with, ordering from, or using the services of Goan Traders, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must refrain from using our services.
Services Provided
Goan Traders is a supplier of high-quality building and construction materials. Our primary services include:
- Supply of premium cement from brands including JK, JSW, Ultratech, and Ramco.
- Provision of river sand and various construction aggregates.
- Efficient, site-wide delivery of building materials across Goa.
- Expert consultation on material selection and usage.
Ordering and Payment
- All orders are subject to material availability and final confirmation from our team.
- Prices for materials are dynamic and may change without prior notice due to market fluctuations.
- Specific payment terms, including credit options, will be clearly communicated and agreed upon at the time of order placement.
- Goan Traders reserves the right to refuse or cancel any order at its discretion.
Delivery Terms
- Our delivery network covers all designated service areas within Goa.
- Applicable delivery charges will be calculated based on order volume and distance to the delivery site.
- Estimated delivery times are provided in good faith but are not guaranteed, as they can be affected by traffic, weather, and other unforeseen circumstances.
- The customer is responsible for ensuring clear and safe access for our delivery vehicles to the drop-off point.
Quality Assurance
We are committed to providing only the best materials. We guarantee that:
- All cement and branded products are 100% genuine and sourced from authorized manufacturers.
- All materials are stored and handled under proper conditions to maintain their integrity.
- Our products consistently meet or exceed relevant industry standards and specifications.
Limitation of Liability
Goan Traders' liability shall be strictly limited to the replacement cost or refund of any supplied materials proven to be defective. We shall not be held liable for any indirect, incidental, consequential, or punitive damages arising from the use, misuse, or inability to use our products or services, including but not limited to labor costs or project delays.
Returns and Refunds
- Returns will be considered only for products that are defective or damaged upon delivery.
- All claims for returns must be reported to us within 24 hours of receiving the materials.
- Returned products must be in their original, unopened condition.
- Refunds or replacements will be processed following a satisfactory inspection of the returned items.
Contact Information
For any questions, clarifications, or concerns regarding these terms, please reach out to us: